SIP

VCOM RoIP SaaS Solution Supports Puerto Rico Power Transmission Recovery Project

by Fred Urrutia on February 23, 2018 No comments

Using VCOM in Disaster Recovery

First in a series about how VCOM is used for disaster recovery applications.

Puerto Rico Power Transmission Recovery Project

(SkyMira LLC, Vocality division of Cubic Mission Solutions (NYSE: CUB), Cobham plc (LSE: COB), Essential Trading Systems Corp, Mammoth Energy (NASDAQ: TUSK), Cobra Energy)

After Hurricane Maria decimated Puerto Rico’s power transmission networks in September/October 2017, an Intracom VCOM partner, SkyMira LLC (Milford, CT), stepped in to quickly ramp-up communications needed for the power transmission recovery efforts. With 20 years’ experience., SkyMira quickly specified and implemented a solution. Mammoth Energy Services, Inc. (Oklahoma City, OK) assembled a team drawn from Mammoth divisions, including Cobra Acquisitions (San Juan, PR). They needed to ramp up air support for moving materials, equipment and personnel (primarily via helicopters). Using VCOM for communications interoperability, SkyMira designed a system to connect users together where there was no remaining IP infrastructure (power transmission, radio and cellular towers were destroyed).

The simplified diagram below shows how this solution was implemented to enable communications between several different operating groups for coordinating day-to-day recovery operations after the loss of virtually all existing communications networks.

VCOM cloud server wireless intercom diagram
Here is an explanation of the various sites and equipment used.

“TOC” (Tactical Operations Center) is physically located inside a San Juan glass building without roof access. At TOC, SkyMira employed two CS-74 devices (Essential Trading Systems). Each CS-74 is a VCOM-compatible 4 channel device that allows operators to monitor continuously audio traffic and selectively talk back to either Field Ops or Air Ops radios and other VCOM clients.

“Data Center” is located across the street from TOC and is the aggregation point for all IP fiber in/out of the island. Here SkyMira provided two Cobham Explorer MSAT G3 satellite terminals (CONUS coverage), one for field operations, the second one for air operations. A BASICS Radio Relay (called out as “RoIP Gateway” in diagram is from Vocality, a division of Cubic Mission Solutions) seamlessly connects two-way radio systems to the VCOM Matrix Intercom Network. This interface allows clients using computers, CS-74 devices or cellphones to join in radio communications without needing a radio.

“Air Ops” site initially had no IP connections available due to infrastructure damage, so SkyMira employed an MSAT G3 satellite terminal to connect Air Ops to the other sites. A Vocality BASICS Radio Relay was located there for terrestrial connectivity as soon as IP was restored (the BRR has since been turned on for terrestrial IP connectivity).

Field Operations used 10-20 trucks initially, now many more. For this segment, SkyMira supplied MSAT G4 satellite terminals for connecting radios to satellite service when they were out of normal RF range.

SkyMira also supplied Hytera radios needed for connection of donor radios at Data Center and Air Ops to cloud-hosted VCOM server.

The VCOM Virtual Matrix Server is hosted in the Intracom Cloud for connecting the local resources together into a seamless network. The operations in Puerto Rico needed reliable communications and the VCOM SaaS service provides the backbone to connect all the local teams together. This allows the local teams to access VCOM and Vocality connectivity without having to provision and maintain the VCOM servers.

Contact Intracom Systems or SkyMira to learn more about how VCOM can be used in similar applications.

Robert Landsfield, SkyMira LLC, +1 866-521-0540 x801
landsfield.r@skymira.com

Fred Urrutia, Intracom, LLC, +1 518-391-9023
furrutia@intracomsystems.com

 

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Fred UrrutiaVCOM RoIP SaaS Solution Supports Puerto Rico Power Transmission Recovery Project

VCOM v5.0 Matrix Intercom & Wireless Intercom System Now Available

by sbrand on January 27, 2018 No comments

Wireless intercom VCOM system admin interface
INTRACOM SYSTEMS, LLC RELEASES GROUNDBREAKING NEW VCOM VIRTUAL MATRIX PLATFORM

VCOM v5.0 New Features and Capabilities

  • Web Tools: Browser based VCOM System Administration application; REST API available to partners and customers to integrate some or all VCOM Matrix capabilities into their workflow; VCOM WebRTC Control Panel (beta) runs on all major web browsers including Chrome, Edge, and
    Safari.
  • Seamless Integration of VCOM Matrix with SIP Phone Services:New VCOM
    Control Panel for Android incorporates Phone Dial Pad, Contacts, and
    Call History pages. Users can simultaneously place and receive phone
    calls while engaged in non-blocking matrix intercom communications.
  • SIPREC Recording: Integration of industry recording standard SIPREC enables recording from VCOM to SIPREC complaint third party recording platforms.
  • Multi-channel Video Monitoring and Routing: Integrated streaming media server within the VCOM Matrix enables multi-channel RTSP network streaming. Easily program and assign video selectors to VCOM clients. Ideal for “confidence video” feeds to VCOM users from third party video monitoring and routing solutions.
  • VR-360: New Android and iOS clients combine core VCOM capabilities, geo-positioning, and multi-channel video into an innovative 360 swipe-and-pinch UI and Virtual Reality experience.

 

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sbrandVCOM v5.0 Matrix Intercom & Wireless Intercom System Now Available

RTS VLink TIF Phone Hybrid IP PBX Interconnect Methods

by sbrand on January 26, 2018 No comments

There are two possibilities for the VLink TIF server to connect to a PBX.  The first is via a “Registered” connection where we use a username and password to register a SIP Client to the PBX and then receive and initiate calls via SIP Invites from/to the PBX in the same manner as a SIP client.  The second is via a “Direct IP” or non-registered connection in which we only use the user name to receive and initiate calls via the PBX.  In this case there is no registration or authentication but rather simply SIP Invites from/to the PBX.  At some customer installations, this second method is used to install a “SIP Trunk” between the VLink TIF server and an offsite 3rd Party provider for the phone line access.

Refer to the VLink SIP User Guide for more information.

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sbrandRTS VLink TIF Phone Hybrid IP PBX Interconnect Methods