In the recent past there has been a significant increase in the use of VoIP telephone systems and lines. Subscriber (operator/user) connections generally use SIP as the interconnection standard. In such systems each subscriber is a connection to an Ethernet network essentially no different than a typical data network used for computers and is often the same network. There are two significant benefits to this architecture. One is that the connection is digital which eliminates the problems often encountered with analog lines such as audible noise and poor signal quality, and the other is cost savings due to the ability to use shared cabling routing hardware. Installation time is also reduced resulting in additional labor cost savings.
As the installed base of SIP based telephone systems has increased so has the desire to interface using SIP based connections. Since professional intercom systems are not directly compatible with SIP telephone systems or connections, some form of interface must be employed.
The VCOM Virtual Communications platform can directly interface to SIP connections as well as traditional intercom systems and therefore can act as a bridge between SIP systems and devices and traditional hardware intercom systems. When VCOM is intelligently integrated with a compatible hardware intercom, line control, station dialing, caller ID and other SIP intercom phone features can be extended to the hardware system’s operator control stations.